Support

FAQ 3

• Preparing RSMeans databases from Sage
• Vulnerability of MS Office and Adobe Reader
• Checking SQL Properties 'Trustworthy' settings

Eos Knowledgebases 4

• High Voltage KnB fix error in assembly G10.60 Trench Excavation
• High Voltage Knowledgebase User Guide
• Natural Gas Knowledgebase User Guide
• Supported versions of Sage and SQL Server

Tips 5

• Tracert Command to test communication to Server
• Checks for values not updating from Sage Estimating to Navigator
• Joining a Teams Meeting
• SQL Server file management and recovery models
• Installing the public key for the Eos Group code-signing certificate

What's New in Cortex Project History? 2

• v1.9 - New features and enhancements
• More in Release Notices

FAQ 6

• Cortex 365 FAQs
• Cortex currency conversions
• Adding or Renewing subscription licenses
• Enable/disable confidential mode
• Misaligned rows in Compare

View all 6

Backup and Retention 4

• Backup strategies
• Example Backup Script for Eos Cortex
• Example Clean-up Script
• Example Backup Script for Eos Cortex (multi-server deployment)

License 3

• Can users share licenses?
• No sessions are currently available.
• Cortex license expiration messages & pop-ups

Publishing 8

• How do I get my projects into the system?
• Import error: "An error occurred during importing: The number of item values specified must match the number of item mappings. Use AddItemFieldMapping to add mappings for each item value specified."
• Import error: “An error occurred during Publishing: Cannot insert duplicate key row in object ‘ProjectHistory BrowseTerm’ with unique index ‘IX_BrowseTerm’. The duplicate key value is (#, ||GT|#|#|…). The statement has been terminated (..)"
• Import error: "Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index"
• When trying to import a project, the file turns red and won't import

View all 8

Release Notices 11

• Cortex Project History (CPH) v1.14
• Cortex Project History (CPH) v1.13
• Cortex Project History (CPH) v1.12
• Cortex Project History (CPH) v1.11
• Cortex Project History (CPH) v1.10

View all 11

Security and Data Protection 2

• Single Sign-on (SSO) Support
• Converting to Azure Active Directory Authentication

Video Library 12

• Cortex Project History (Industrial)
• Search Projects (Industrial)
• Search Items (Industrial)
• Search Projects (Industrial)
• Compare Projects (Industrial)

View all 12

Administration Module 1

• Field specifications

Maps 1

• Implement the Maps Feature for On-Premise Deployments

MongoDB 3

• Upgrading MongoDB
• Upgrade MongoDB (4.x to 6.x)
• MongoDB Passwords and Special Characters in CPH

Error Codes 1

• HTTP Error 403.14 - Forbidden

Release Notices 14

• Eos Navigator 4.1
• Eos Navigator 4.0
• Eos Navigator 3.7
• Eos Navigator 3.6
• Eos Navigator 3.5

View all 14

Video Library 15

• Overview (Lead Estimators)
• Create a Project from a Template
• Edit Estimate Information
• Work with an Estimate in Sage Estimating
• Copy and Rename an Estimate

View all 15

FAQ 10

• Configuring the SQL timeout for the Navigator database
• Download and Upload an estimate in Navigator
• How do I apply a license key?
• How do I extend my license?
• How does License Management work?

View all 10

Sage Estimating 18

• Auto Provision Configuration Settings
• Manually remove or clean uninstall SQL Estimating (MS SQL) (84041)
• Sage 300 Construction and Real Estate and Sage Estimating (Pervasive SQL) Upgrade Paths
• Open Estimate Failed - This server does not exist or is offline. (TLS 1.2)
• Install Error for Sage Estimating 21.1 SQL Server Native Client

View all 18

Quick Tips for Sage Estimating 1

• Crew and productivity

CRV 1

• CRV Updating to another Asset Number.