Publishing : Support

Publishing

How do I get my projects into the system?

Cortex 365 generates a Microsoft Excel import template that matches your system configuration. A system All fields import template (Excel format) is include...

Tue, 14 Apr, 2020 at 10:23 AM

Import error: "An error occurred during importing: The number of item values specified must match the number of item mappings. Use AddItemFieldMapping to add mappings for each item value specified."

Error is specific to the ‘Item’ sheet Check for values in cells that do not have a column header and remove them: If the value needs to rem...

Tue, 18 May, 2021 at 8:29 AM

Import error: “An error occurred during Publishing: Cannot insert duplicate key row in object ‘ProjectHistory BrowseTerm’ with unique index ‘IX_BrowseTerm’. The duplicate key value is (#, ||GT|#|#|…). The statement has been terminated (..)"

Leading or trailing spaces in fields that appear in Browse Elements (probably Project too) will result in "duplicate key" error on project import....

Tue, 18 May, 2021 at 8:39 AM

Import error: "Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index"

The "Description" field on ALL items are blank on the import template's 'Item' sheet (items without a description will not import, how...

Mon, 7 Mar, 2022 at 3:47 PM

When trying to import a project, the file turns red and won't import

When attempting to import an Excel import template, the logo and text turn red then does not import. There is no warning or error message: This has...

Wed, 20 Apr, 2022 at 11:08 AM

"Project imports/updates" isn't available

Problem: When I go to the menu, the "Project imports/updates" option isn't available and I have Content Manager permissions. Solution...

Thu, 28 Dec, 2023 at 4:35 PM

Import error: “An error occurred during Importing: An item with the same key has already been added."

Typically, this error is because there is a duplicate column / field in the 'Project' and/or 'Item' sheets. For example, if there are values...

Thu, 18 Jan, 2024 at 9:50 AM

Excel import template requirements for customized workbook

The workbook can be a standard *xlsx or an *xlsm. Row indentation and grouping do not impact import. Contains a 'Project' worksheet Form...

Tue, 12 Mar, 2024 at 9:49 AM