Support
Welcome
Login
Sign up
Home
Solutions
Enter your search term here...
Search
Login
or
Signup
to submit a new ticket
Check ticket status
866-367-4768
Solution home
Cortex
What's New in Cortex Project History?
2
v1.9 - New features and enhancements
More in Release Notices
FAQ
6
Cortex 365 FAQs
Cortex currency conversions
Adding or Renewing subscription licenses
Enable/disable confidential mode
Misaligned rows in Compare
View all 6
Backup and Retention
4
Backup strategies
Example Backup Script for Eos Cortex
Example Clean-up Script
Example Backup Script for Eos Cortex (multi-server deployment)
License
3
Can users share licenses?
No sessions are currently available.
Cortex license expiration messages & pop-ups
Publishing
8
How do I get my projects into the system?
Import error: "An error occurred during importing: The number of item values specified must match the number of item mappings. Use AddItemFieldMapping to add mappings for each item value specified."
Import error: “An error occurred during Publishing: Cannot insert duplicate key row in object ‘ProjectHistory BrowseTerm’ with unique index ‘IX_BrowseTerm’. The duplicate key value is (#, ||GT|#|#|…). The statement has been terminated (..)"
Import error: "Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index"
When trying to import a project, the file turns red and won't import
View all 8
Release Notices
11
Cortex Project History (CPH) v1.14
Cortex Project History (CPH) v1.13
Cortex Project History (CPH) v1.12
Cortex Project History (CPH) v1.11
Cortex Project History (CPH) v1.10
View all 11
Security and Data Protection
2
Single Sign-on (SSO) Support
Converting to Azure Active Directory Authentication
Video Library
12
Cortex Project History (Industrial)
Search Projects (Industrial)
Search Items (Industrial)
Search Projects (Industrial)
Compare Projects (Industrial)
View all 12
Administration Module
1
Field specifications
Maps
1
Implement the Maps Feature for On-Premise Deployments
MongoDB
3
Upgrading MongoDB
Upgrade MongoDB (4.x to 6.x)
MongoDB Passwords and Special Characters in CPH
Error Codes
1
HTTP Error 403.14 - Forbidden
Help Desk Software
by Freshdesk